At Nelambari, we are committed to delivering your orders promptly and efficiently. This Shipping Policy outlines the terms and conditions for the shipment of our products.

1. Order Processing

Order Confirmation:

• Once your order is placed, you will receive an order confirmation email with the details of your purchase.

Processing Time:

• Orders are typically processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email. Please note that processing time may vary during peak seasons or due to unforeseen circumstances.

2. Shipping Rates and Delivery Times

Shipping Rates:

• Shipping charges for your order will be calculated and displayed at checkout. The shipping cost is based on the weight of the package, the destination, and the selected shipping method.

Delivery Times:

• Domestic Shipping (Within [Insert Country]): Standard shipping typically takes 3-7 business days after the order is processed.
• International Shipping: Delivery times vary by destination and may take 10-20 business days or longer due to customs processing.

Please Note:

• Delivery times are estimates and do not include processing time. We are not responsible for delays caused by the shipping carrier, customs, or other factors beyond our control.

3. International Shipping

Customs, Duties, and Taxes:

• International orders may be subject to customs duties, taxes, and fees levied by the destination country. These charges are the responsibility of the recipient. Nelambari has no control over these charges and cannot predict their amount.

Customs Clearance:

• Please be aware that customs clearance procedures may cause delays beyond the original delivery estimate.

4. Shipping Confirmation and Tracking

Shipping Confirmation:

• Once your order has shipped, you will receive a shipping confirmation email with tracking information.

Tracking Orders:

• You can track your order using the tracking link provided in the shipping confirmation email. Please allow 24-48 hours for the tracking information to update.

5. Shipping Restrictions

PO Boxes:

• We do not ship to PO Box addresses. Please provide a valid physical address for delivery.

Restricted Items:

• Certain products may be subject to shipping restrictions in specific countries due to local regulations. If your order includes a restricted item, we will contact you to discuss alternative options.

6. Missing or Delayed Shipments

Lost or Stolen Packages:

• If your package is lost or stolen, please contact us at [Insert Contact Email] or [Insert Contact Phone Number]. We will work with the shipping carrier to resolve the issue, but please note that we are not responsible for packages after they have been marked as delivered by the carrier.

Delayed Shipments:

• If your order is delayed beyond the expected delivery time, please contact us so we can investigate the status of your shipment.

7. Address Errors

Incorrect Shipping Address:

• It is your responsibility to provide an accurate shipping address. If you realize there is an error in your shipping address, please contact us immediately. If the order has not yet shipped, we will update the address. If the order has already been shipped, we are not responsible for the incorrect address, and additional shipping charges may apply to resend the package.

8. Contact Us

If you have any questions or concerns about our Shipping Policy, please contact us at:

Email: adivasioilstore@gmail.com
Phone: +91 9876543210
Address: 69, 12th Cross Rd, Gokulam 2nd Stage, Vani Vilas Mohalla, Mysuru, Karnataka 570012, India